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99-103 Chanterlands Avenue, Hull HU5 3TG 01482 472122

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Fees and payments

Information about our fees is available here, or please ask us for any help you need.

There are set fees for certain routine procedures and services. Please check with us if you are unsure.

 

Fees are payable at the time of services, eg at the consultation, or when collecting your pet from the surgery. Gold Club members can benefit from our extended payments scheme.  

 

If costs are a concern, mention this to a member of staff at your earliest opportunity and discuss it with the veterinary surgeon early in the consultation. We will be happy to explain and discuss different treatment options available and the likely costs involved.

 

Detailed estimates will be given ahead of time before treatment plans are started - please ask us for more information at the time.

 

We accept payment by cash or credit/debit card. We are no longer able to accept cheques.

 

We are happy to help you with pet insurance claims. We will complete claims forms and supply copies of clinical records at no charge. Please be aware that it is your responsibility to settle the fees with us and to reclaim them from your insurers. Direct claims to the insurers may be possible in some circumstances.

 

If you have any questions, just ask us - we will be happy to help you.